Shipping policy
Effective Date: 16 July 2025
At Gentle Mesh, we are committed to delivering a smooth and transparent shipping experience. Please read below to understand our shipping terms.
1. Delivery Charges
The delivery charges are already included in the product price shown on each product page.
There are no additional delivery fees unless the order value falls below a specified threshold (if applicable).
Any extra delivery charges (if applied) will be clearly shown at checkout before you place the order.
No hidden charges — the price you see on the order summary page is the final price you pay.
2. Estimated Delivery Time
We typically deliver within 3–5 working days from the date of dispatch.
Delivery time may vary depending on:
Product availability
Delivery address location
Local logistics conditions or unforeseen delays (e.g., weather, regional restrictions)
You will receive:
An order confirmation email with details of your purchase
A shipping update with tracking information once your order has been dispatched
If your order is delayed beyond 7 days from the date of order, we will inform you via email or WhatsApp. You may also contact us anytime at gentlemeshindia@gmail.com for status updates.
3. Delivery Coverage
We currently deliver across India via trusted courier partners.
However, some areas may be temporarily unserviceable due to logistic constraints or service quality issues.
If your pincode is not serviceable:
We will inform you via email or phone
Your order will be cancelled, and any payment made will be fully refunded
4. Taxes & Hidden Costs
All prices displayed on the website are inclusive of GST and other applicable taxes.
There are no hidden costs—what you see on the product page is exactly what you pay at checkout.
If a discount or offer is applicable, it will be clearly shown before payment.
Contact Us
If you have any questions about delivery timelines, shipping areas, or your specific order, please contact us at:
📧 gentlemeshindia@gmail.com
📍 Business Hours: Mon–Sat, 10 AM – 6 PM IST